Support

Fakülte aims to keep the user experience at the highest level and to provide university students with a safe, accessible, and seamless digital campus environment. In line with this goal, we carefully review and evaluate all feedback, questions, and support requests received from our users.

You may contact us regarding any technical issues encountered during app usage, account operations, login problems, content reports, violations related to community rules, security concerns, suggestions and feedback, or any other matters you may be curious about regarding Fakülte.

Additionally; ● Account suspension or account closure requests
● Content removal requests
● Questions regarding privacy and personal data
● Technical bug reports
● Collaboration and consultancy inquiriesyou may submit all such requests to our support team.

📧 Support Email Address:
destek@fakulteapp.com

Your support requests are reviewed by the relevant teams, and you will be contacted as soon as possible. Fakülte considers feedback from its users as a valuable resource for improving service quality and continuously developing the platform.

Please do not hesitate to contact us with your questions, suggestions, or needs. As Fakülte, we are always here for you.

Account and Data Deletion Request

You have the right to delete your Fakülte account and the personal data associated with your account. You may submit your account deletion request using one of the following methods:📧 By email:
Send an email from your registered email address to destek@fakulteapp.com with the subject line “Account Deletion Request”.

📱 In-app:
You can follow the steps Settings → Account → Delete Account.
Once the account deletion process is completed:● Your user account
● Your profile information
● Your in-app posts and interactionswill be permanently deleted. Data that must be retained due to legal obligations may be stored for the period required by applicable laws and regulations.